content linked to User Research
An accessible User Interface to build custom smart home IoT
Ensuring that electronics and coding proficient interfaces intended for beginner users are accessible, usable and approachable to new users with ESPHome.
Music listening behaviour in Smart Homes. Improving the smart speaker music management experience
Improving controls for a music player that is connect to local smart home devices and speakers where we prioritise management of audio across a home’s smart ecosystem.
Helping Journalists open suspicious documents safely
Helping journalists and activists stay safe from potentially infected files with a simple, straight-forward and understandable OCR based tool that ‘scans’ your suspicious document and makes a ‘clean’ copy.
How developers understand package security information: UI for Attestations
Working with the Linux Foundation’s OpenSSF/Securing software repos working group on understanding attestations and developing an open source attestation style guide.
Understanding the lives of Designers contributing to OSS with diary studies
The research project ‘The Secret Lives of Designers contributing to OSS’. A 12 week diary studies user research and resulting industry report.
Sending files without a trace. Using the magic wormhole protocol for peer-to-peer file transfer
Helping NGO’s, Journalists and Activists stay safe when sending essential files over the internet by making sure they understand and can operate peer to peer file sharing tools.
Coming together as an OSS community to keep foundations and essential OSS funded.
Supporting the foss responders project by ensuring we had great visual design and indentity that prompted donations and design assets and styles that supporting fundraising and communication efforts.
Designing safe, private and care-focused mutual aid experiences in times of crisis
Just before the COVID-19 pandemic hit, a team of technologists explored and prototyped what a safe, secure, connected and crisis-relevant mutual aid technology network would need to look like.
Providing essential coaching during prototype funding rounds for open source software
Making the most of limited coaching time with open source software projects that are in prototyping funding rounds is an exercise in getting to the root of a design and usability problem and quickly and efectively as possible.
Strengthening the Design community and the Open Source Ecosystem by faciltating collaboration together and bridging the design gaps in OSS
A community interest, multi-stakeholder project focussed on bringing designers into the OSS ecosystem and solving the puzzle of sustainable and maintainable open source design contributions via ‘OSS for good’.
Communication during crisis. Building technology the connects you in the most extreme crisis
After team members were trapped during a terrorist attack, we never wanted to not be able to check on our team during high risk crisis again. Making crisis communications usable and well designed for stress scenarios.
Comprehensible data matching across humanitarian data sets using HXL and the Humanitarian Data Exchange
Ensuring that import, export and tagging of data on the Ushahidi data collection platform was usable and accessible to users as they imported and exported datasets across systems. Universal data language comprehension as critical usability for data analysis.
How can technology and design help people striving for peace after genocide
How can technology help people striving for peace after genocide and how to focus on a co-creation, liberty and equity focus strengthen bridges between communities under traumtic stress.
Maintaining the open source design community and sustaining the growing need for better design across open source software globally
Maintaining the open source design community and sustaining the growing need for better design across open source software globally.
Resources for developers to improve usability testing skills under pressure
Making usability testing make sense for small, resource-constrained technology teams and the developers that prop up the open source internet freedom ecosystem..
Website information routes that prioritise what users are seeking
Reworking The Open Technology Fund’s website that prioritised understanding who visits and for what purposes.
Technology for farmers and sustainable food supply chains with The Open Food Network
Giving farmers and sustainable food supply chains open and accessible technology to sell food to their communities.
Data Collection, Mapping and Crisis Response technology for open source and social good globally
Building Data Collection, Mapping and Crisis Response technology for global NGO and Activists in the heart of Kenya.
Making sense of student accomodation for students starting their educational journey
Ensuring cohesive design across a braod spectrum of platforms, projects, promotions and communications as the in-house design team at unite students.
Sensible restrictions for screentime for kids and supporting design that empowers the parent and kid relationship and doesn't re-enforce control
Leading the visual and UX design projects for a popular parental control app worldwide across iOS, Android and webapp.
Prototypes to improve the user experience and service design of end of life care for a person with a terminal illness
Inclusive, trauma informed prototypes that explore the stresses, joys, struggles and day to day of people with terminal illness and their carers.
Working alongside the community with mapping the green map spaces locally
Working over 4 years of research, community co-creation to develop a community led greenmap project that could be accessed online and in person as a permenant sign.