Communication during crisis. Building technology the connects you in the most extreme crisis

Project Overview: After team members were trapped during a terrorist attack, we never wanted to not be able to check on our team during high risk crisis again. Making crisis communications usable and well designed for stress scenarios.

TenFour is one of Ushahidi’s suite of humanitarian, open source tech tools. It aims to aggregate communication methods into a single platform in order to reduce comms related mistakes and chaos when a crisis is happening. Developed after a terrorist attack on a mall in Nairobi it is a deeply important problem in the crisis and humanitarian sector in places prone to crisis.

Above: TenFour Onboarding

Above: TenFour alerts

While working at Ushahidi I split my time across multiple products in their suite. I worked on general, day to day improvements for TenFour as well as larger projects such as revamping the onboarding and zero state learning process for users and a crisis alerts set-up system where users can get alerts from official sources fed into their TenFour application in order to coordinate effective communication.

I also took on additional duties in the Team such as product management, repo maintenance and community support when our team resources were constrained.

Above: TenFour larger zero state

TenFour has been taken offline as of 2019. Old respositories and blog article remain.